Five steps from booking to follow-up.
Virtual family medicine designed around chronic illness, with the time and structure this kind of care needs.
- 1About 1 minute
Book online
Choose a time that works. Booking takes a minute. You'll get a written confirmation with everything you need for your first visit.
- 210 minutes, before your visit
Share your history
Before your visit we'll ask about your conditions, current care team, medications, and what you want to focus on. This lets us make real use of your appointment time.
- 3Longer than a walk-in visit
Meet your physician
A virtual visit from your phone, tablet, or computer. Longer than a standard walk-in appointment, enough time to work through the mental-health load of the condition you're managing.
- 4Sent after your visit
Get a care plan
Leave with a care plan outlining your next steps, which may include symptom management, medication changes, mental-health support, or referrals, depending on your needs.
- 5Ongoing
Follow up
Book follow-up appointments as clinically appropriate to review your progress, adjust your care plan, and address ongoing concerns.
A few things worth knowing.
- Alberta Health Care
- Visits are billed to AHCIP for eligible patients. Bring your Alberta Health Care number to your first visit. Uninsured services may have additional fees.
- Not for emergencies
- HealMaze is a scheduled virtual clinic. For emergencies or mental-health crises, call 911 or go to your nearest emergency department.
- In-person care when you need it
- Some issues need an in-person exam, imaging, or a procedure. HealMaze maintains a network of Alberta clinics we refer patients to when in-person care is clinically necessary.